Graduate Intern (1St Line Support)

About

Description

Datacentrix is offering a fixed-term Graduate Internship for IT professionals eager to launch their careers in infrastructure and support. Based in Centurion, this full-time opportunity places interns within a dynamic IT team serving a major agricultural client. The role provides hands-on exposure to core IT services including networks, desktop and server support, and service desk operations. Interns will be responsible for resolving incidents, supporting end users, and maintaining professional communication across teams. This internship is ideal for graduates passionate about technology and committed to delivering excellent service while developing practical skills in a real-world environment.

Responsibilities

• Ensure end user satisfaction with excellent service with regards to assigned incidents
• Effective and efficient handling of assigned incidents
• Professional and efficient communication to relevant stakeholders
• Skilled in understanding applications within the environment
• Support effective teamwork

Qualifications

• Matric
• Degree or National Diploma in an IT related field
• Microsoft Office knowledge
• Strong written and verbal communication skills
• Solid interpersonal skills and ability to work well with people at all levels

Application instructions:

• Click On The "Apply Now" Button